The Certified Quality Manager is a professional who leads and champions process-improvement initiatives everywhere from small businesses to multinational corporations that can have regional or global focus in a variety of service and industrial settings.

A Certified Quality Manager facilitates and leads team efforts to establish and monitor customer/supplier relations, supports strategic planning and deployment initiatives, and helps develop measurement systems to determine organizational improvement.

The Certified Quality Manager should be able to motivate and evaluate staff, manage projects and human resources, analyze financial situations, determine and evaluate risk and employ knowledge management tools and techniques in resolving organizational challenges.

Certified Quality Manager (CQM) is a formal recognition that an individual has attained based on his knowledge and proficiency/ability in the field of quality.

The body of knowledge of this professional training program is compatible to the “Certified Manager of Quality/ Organizational Excellence” of the American Society for Quality (ASQ). It is globally recognized as the foundation of any quality professional.

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